You have the right to return your order to us within:
• 14 days after delivery within the EU
• 30 days after delivery for orders outside the EU
• 60 days for Mini Rodini Society members (not valid on sale)
The item(s) must be in its original condition, it can not have been used or washed, it needs to have all Mini Rodini tags & labels still attached to each product, and needs to be sent back in its original bag.
The refund will be processed as soon as we proceed with your return. For our complete Terms & Conditions please visit minirodini.com or contact customer service.
Exchange: We do not offer a direct exchange policy. If you wish to receive different products you can return the item(s) you wish to exchange and place a new order at minirodini.com.
Claim/Wrong Product: Please contact customer service with order number for further assistance.
How to make a return
- Fill in the return code and quantity in the space provided above and include the delivery note in
your parcel. - Pack your item(s) neatly in a suitable package/bag/box. Let's keep the waste to a minimum - re-use our packaging if possible. Don't forget to cover the shipping barcode on the waybill.
- Shipping:
Orders shipped within the EU, UK and US with DHL Express:
Please note that the freight company we use is DHL express and not DHL parcel, It is two different companies.
The return cost is 12 EUR/12 GBP/15 USD/90 DKK. Attach the return slip to the package. Arrange a pickup/drop off, you have two options:
• Leave the package at a drop off point. Please see https://mydhl.express.dhl/ to find your nearest location.
• Schedule a pickup online via https://mydhl.express.dhl/
Orders shipped within the EU with Budbee:
The return cost is 6 EURO. Please follow the instructions in the email or sms you'll receive from
Budbee to book a return.
International:
Please send your return with a courier of your choice to:
Mini Rodini AB
Bristagatan 16, Hus E
19560 Arlandastad
Sweden
Please note that Mini Rodini is not responsible for returns, we recommend using a traceable service to make sure the package arrives safely.